Free shipping on all orders $50 or more

Check out our new section - Handcrafted Traditional Nesting Dolls!

Frequently Asked Question

About Our Products

Zapah Naturals products are made using natural and, whenever possible, organic ingredients such as olive oil, coconut oil, shea butter, palm oil, cocoa butter, jojoba oil, clays, essential oils, dried herbs and flowers.
Yes! Every soap, scrub, lotion, and other bath product is handcrafted in small batches to ensure quality and freshness.
We primarily use essential oils. Some products may include high-quality, skin-safe fragrance oils when noted.
Yes. Please note that lip balms are made with beeswax. Each product includes full ingredient lists.
Our formulas are gentle and natural, but everyone’s skin is different. If you have allergies or very sensitive skin, please review ingredients carefully and perform a patch test.

Ordering & Shipping

Orders typically ship within 2–3 business days. Processing times may be longer during holidays or sales.
Not currently. We ship within the United States and US Territory only.
Shipping is calculated at checkout based on weight and destination. Orders of $50 or more ship for free.
If your order hasn’t shipped yet, contact us immediately. Once the package has shipped, we can’t modify or cancel it.

Returns & Exchanges

Due to the personal nature of bath and body products, returns are not accepted. If there is an issue with your order, we will make it right.
If your package is damaged, please contact us within 48 hours and include photos so we can assist with a replacement.
We do not accept exchanges for used items. Unopened items may be considered on a case-by-case basis.

Product Use & Care

Keep soap in a dry, well-drained area between uses. Avoid letting it sit in water.
Typically 3–4 weeks depending on use and proper drainage.
Most are gentle enough for children. For very young or sensitive skin, unscented options are recommended.

Custom Orders & Wholesale

Yes! We can create custom scents, labels, and bulk quantities for weddings, baby showers, corporate gifts, and more.
Wholesale options may be available for select retailers. Please contact us for details.

Contact

Email us at hello@zapahnaturals.com or send a message through our website’s contact form.

Enjoy 10% off your first order!

Join our newsletter for exclusive offers, new product drops, and self-care inspiration.