Your privacy is very important to us. This Privacy Privacy Policy explains how Zapah Naturals collects, uses, protects, and handles your Personally Identifiable Information (PII) when you visit our website or interact with us online.

Information We Collect

We may collect the following information from visitors who place an order or engage with our website, social media, or marketing tools:

• Name
• Email address
• Mailing and/or shipping address
• Phone number
• Payment information (processed securely through our payment gateway)
• Other details to improve your shopping experience

When We Collect Information

We collect information when you:

• Place an order
• Subscribe to our newsletter or email updates
• Participate in promotions, giveaways, or surveys
• Contact us directly via email, chat, or social media

How We Use Your Information

We use your information to:

• Process and fulfill your orders quickly and securely
• Improve our website and product offerings
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and occasional marketing emails about new products, sales, or company updates
• Administer promotions, contests, and other site features

How We Protect Your Information

Your personal information is stored behind secure networks and is accessible only by authorized individuals who are required to keep it confidential.

All sensitive payment information is encrypted and processed through a trusted payment gateway provider. We do not store or process payment data on our servers.

Our website is regularly monitored for security vulnerabilities to ensure your visit is as safe as possible.

Third-Party Disclosure

We do not sell, trade, or rent your Personally Identifiable Information to outside parties.

We may share information only with trusted partners who help us operate our website, process payments, or deliver products—so long as they agree to keep this information confidential. We may also release information when required by law or to protect the rights, property, or safety of Zapah Naturals or others.

Cookies

We may use cookies to remember your preferences and improve your shopping experience (for example, remembering what’s in your cart). You can choose to turn off cookies through your browser settings, though some parts of our site may not function properly without them.

Do Not Track Signals

We respect Do Not Track (DNT) browser settings and do not use tracking or advertising mechanisms when DNT is enabled.

Children’s Privacy (COPPA)

Zapah Naturals does not knowingly collect personal information from children under 13 years old. Our website and products are intended for adults.

Email Communications & CAN-SPAM Act

We may use your email address to:

• Send order confirmations and updates
• Respond to customer inquiries
• Share news, promotions, or product information

To comply with the CAN-SPAM Act:

• We never use false or misleading subject lines or email addresses
• We clearly identify messages as advertisements when applicable
• We include our physical business address in all emails
• You can unsubscribe at any time using the link at the bottom of any email

Once you unsubscribe, we will promptly remove you from all marketing communications.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page, with the effective date updated accordingly.

Contacting Us

If you have any questions about this Privacy Policy or your personal information, you may contact us at:

Zapah Naturals
Charlotte, NC
hello@zapahnaturals.com
www.zapahnaturals.com